Online Imaging Support

Having problems with Lightroom or Photoshop?

Need a little bit of help with a particular image?

if you have Skype you can share your desktop with me and we can get it sorted!

Since I cannot travel to clients as I normally do I’m upping my online support services. Existing and new clients can contact me on Skype – my username is  Copyrightimage.

For new clients: please feel free to skype for a free 10 minute chat to introduce yourself and describe the problem, if I can help I can offer a fixed price that you can agree to before we proceed.

Don’t lose your work, waste time or struggle on your own, ask me and we can sort it together.

Click the icon to send a message

In the first instance (and especially when out of hours) it will be better to message me using skype so that we can arrange a suitable time to call, I am happy to take calls from any Country, please feel free to call from 9am-6pm GMT.

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Adobe fix some Photoshop issues with new update

Photoshop version 21.1.1 is now available on the Adobe Creative Cloud.

This has fixed an issue clients were having where save steps in actions was not working. I have tested this and it does seem to be fixed. No rush to update as there may be new bugs introduced and its best to let things settle for a while if you are not affected.

Other bugs have been reported fixed, you can see the details here:

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Amongst uncertainty I’m investing for the future and my clients

I have just ordered a new main monitor for all the high profile book work I’m doing for clients currently.

My existing Eizo CG303W is a Fogra certified monitor and I’m careful to calibrate and profile it before doing any colour critical work. Its been a very trustworthy monitor for 10 years now but I have noticed that I needed to calibrate more often to keep things within tolerance.

I have decided to invest and purchase the latest equivalent monitor the Eizo CG279X. This is also Fogra certified which means it meets the standards for softproofing for Repro, a feature which ensures I can accurately preview how images will reproduce in print and ensure my clients proofing costs are either minimized or eliminated.

In times of uncertainty I’m happy to keep my standards high and invest in getting things right.

I bought the monitor from Colour Confidence that have a special price until the end of 17/03/2020.

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Client Advisory: Save bug in Photoshop 21.1.0 Actions

I have just had to revert a client photographer back to a previous version of Photoshop (21.0.3) as the current new version has a bug in the code that allows actions to save open files.

This bug manifests itself when saving multiple versions of files also (i.e. like the actions I write to automatically save a tiff, A3 jpg, A4 jpg of each image). You can tell if your action is failing because of this bug as the error message will give a partially repeated save path in the error dialogue.

The only way to fix this until Adobe does is to revert to a previous version using the creative cloud program.

Be aware this will reset your workspace and not reload your actions so save both before reverting.

Current clients can talk to me if they need any help with this.


Many thanks



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A message for photographers who are a little lost

As well as image grading and retouching for clients I run workshops in imaging workflow. It is always good fun to introduce a “photographic” angle to the workflow so that the processing of images becomes simpler, faster and more natural.

Many of the photographers I come across have perhaps been influenced by others and by YouTube videos to do things in their photography that can be less than helpful. I thought I would write a little about this on my personal website, click on the link below to see my suggestions:

Please share this post with others that may benefit from it.

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Time Machine trip back to 1989

Had a bit of fun with the new Mac Pro configuration on, just selected the most expensive option at each turn for a final price of £55,762 (excluding Apple Care!).

Not seen prices like this for 30 years – when SGI – Silicon Graphics Workstations walked the earth. Affordable then – when you could charge a hungry advertising market £1,000 per hour to retouch images for premium campaigns, harder to justify these days, dont think I will be proceeding with this purchase!

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Photoshop 21

Photoshop 21

Not too busy here at the moment so updated to the latest version of Photoshop on the day of its release.

I was too busy using Barco Creator in the early 1990s to use Version 1 or 2 of Photoshop but to be fair Photoshop has come a long way since the v3 I started to use (18 versions ago).

The new tools are ok but nothing overly interesting from an ethical photographic workflow perspective, though nicer to dust bust now that the responsiveness of the healing brush has improved (it became pretty bad in the last version).

I did need to reinstall NeatImage the noise reduction filter, this did not seem to transfer across automatically in the same way all the other plugins did, not the end of the world.

Bridge still pixelates images when going through a folder full screen fast (despite prebuilt 1:1 previews being generated). Looks like we are stuck with this problem long term, thankfully I still have Photo Mechanic 6 if I need to go through thousands of images quickly.

Perhaps time for Adobe to search for some new coding tools and really attack the latency and inefficiency of its current coding platform?

Update: a bit of an apology to Adobe engineers: I have since discovered my anti virus was actively scanning for ransomware all the time, turning this feature off (but still allowing scheduled scans) has brought Bridge back to being usable. Photo mechanic managed to be usable even with active protection so should be even faster still…

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