Well, Dell have been in my bad and then good books for so long now that I’m used to their flakiness but this recent story takes the biscuit.
Dell recently persuaded a new client that its a good idea for them to buy a Dell tower running Windows Server 2008, not bad in itself, what was not right was to tell the client that they could set it up themselves (with no previous experience) and that it would not need any significant maintenance and it could be run without a third party IT contract.
I’m not in the market to offer IT support for Windows server as I know the complexity of the product, what we have here is a salesman who thinks its OK to sell enterprise level computing to someone who has no concept of the complexity involved in setting up and managing a domain.
In actual fact the clients needs were incredibly modest and I have configured their 3 pc network to take advantage of a superb Google Apps account at a fraction of the cost of Windows 2008 server.
If your planning a major IT purchase then please get in touch for a quick chat about your requirements I may be able to save you thousands of pounds.
And…don’t expect suppliers like Dell to act in your interest.